​Dog Behaviour Help - Cookie Policy
Last Updated: 18/11/2025

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www.dogbehaviourhelp.co.uk is a site operated by Dog behaviour Help (“We”, “I”, “Me”). Our details are as follows: Dog Behaviour Help, based in the region of Skipton, BD23, Yorkshire, UK.

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This Cookie Policy explains how Dog Behaviour Help, uses cookies and similar technologies on this website. It applies to all visitors who access or use the website in connection with behavioural consultations, dog training services, virtual consultations, group classes, and general informational content.

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1. Introduction

This website uses cookies to ensure proper functionality, improve user experience, and support lawful activities related to the operation of the business. Cookies may be used differently depending on whether you are accessing information about:

• Behaviour Consultations (including virtual and in-person clinical behaviour services, and referral-based cases)

• Dog Training Services (including one-to-one training and group classes)

By continuing to use this website, you consent to the use of cookies in accordance with this policy, unless you choose to disable them using the options described below.

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2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They enable websites to function correctly, recognise returning visitors, and collect information about how the site is used.

Cookies do not identify you as an individual unless you voluntarily provide personal information elsewhere on the site (e.g., via a contact form).

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3. Types of Cookies Used

3.1 Essential Cookies (Strictly Necessary)

Essential cookies are required for this website to operate and cannot be disabled. These cookies may facilitate:

• Core functionality such as navigation and page loading

• Security and integrity of the website

• Access to features relating to behavioural consultation or training booking forms

• Ensuring correct delivery of information related to clinical behaviour services

Essential cookies do not store personally identifiable information.

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3.2 Analytics and Performance Cookies (Optional – Consent Required)

These cookies collect anonymised data about how visitors use the website, including:

• Which pages are viewed most frequently

• Time spent on pages related to behaviour consultations versus training services

• Navigation patterns that help improve service information delivery

• Technical issues (e.g., errors or broken pages)

This data helps improve website clarity - for example, ensuring clinical behaviour information is easy to locate and distinct from general dog training content.

Analytics cookies will not be used unless you provide explicit consent via the cookie banner.

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3.3 Functional Cookies (Optional – Consent Required)

Functional cookies support enhanced website usability, such as:

• Remembering service preferences (behaviour vs. training categories)

• Saving partial form entries when requesting information about behaviour or training services

• Maintaining your cookie preferences

These cookies improve user experience but are not essential.

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3.4 Third-Party Cookies

Depending on the features enabled on this website, third-party cookies may include:

• Google Analytics (for performance analysis)

• Embedded maps or scheduling tools (for consultation or class location information)

• Referral or veterinary submission forms, where applicable

No third-party advertising or cross-site tracking cookies are used.

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4. Cookies in Relation to Behavioural Consultations

For behaviour consultations - including virtual assessments, in-person sessions, referral-based clinical cases, and follow-up reporting - the website may collect analytics on:

• How frequently behaviour consultation pages are visited

• The device used to access referral forms

• Navigation patterns leading to behaviour resources or the referral section

These cookies do not collect clinical, health-related, or behavioural data about your dog.
All information submitted through forms is processed separately in accordance with the Privacy Policy.
 

5. Cookies in Relation to Dog Training Services

For training services - including one-to-one sessions and group classes - cookies may support:

• Navigation to class descriptions or calendars

• Interest tracking for specific classes (in aggregate only)

• Functionality of enquiry or booking forms

Again, no personal training data or dog-related information is stored through cookies.
 

6. How to Manage Your Cookie Preferences

You may manage your cookie preferences at any time through:

6.1 The Cookie Banner

Upon first visiting the site, you will be asked to:

• Accept all cookies

• Reject non-essential cookies

• Customise your preferences

6.2 Browser Settings

You may also restrict, block, or delete cookies through your browser settings. Most browsers allow you to:

• Block all cookies

• Block only third-party cookies

• Clear existing cookies

• Set rules for specific websites

Please note: disabling certain cookies may affect website functionality, including booking forms for behaviour consultations or training services.
 

7. Changes to This Cookie Policy

This policy may be updated periodically to reflect:

• Changes in the cookies used

• Updates in data protection law

• Adjustments to behaviour or training service delivery

• Improvements to the website structure

The “Last Updated” date will be revised accordingly.
 

8. Contact Information

For questions about this Cookie Policy or data handling practices, please contact:

Dog Behaviour Help
Email: zoe@dogbehaviourhelp.co.uk
Phone:  +447754919924
Website: dogbehaviourhelp.co.uk