Dog Behaviour Help – Terms and Conditions of Website Use
Last Updated: 18/11/2025

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www.dogbehaviourhelp.co.uk is a site operated by Dog behaviour Help (“We”, “I”, “Me”). Our details are as follows: Dog Behaviour Help, based in the region of Skipton, BD23, Yorkshire, UK.

By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree, you must not use the site.

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1. Service Overview

This website provides information about:

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Behaviour Consultations (Clinical / Referral-Based)

• In-person clinical behaviour assessments

• Virtual behaviour consultations

• Veterinary-referred cases

• Behaviour modification plans

• Follow-up support
   

Dog Training Services (Non-Clinical)

• One-to-one dog training

• Group classes

• Puppy training

• Skills-based training sessions

These are distinct professional services and are governed by separate contractual obligations.
 

2. Website
 

2.1 Content

• All content is provided for general information purposes only.

• Website materials do not constitute behavioural or clinical advice.
   

2.2 Intellectual Property

All website content including text, images, graphics, and downloadable materials is owned by Dog Behaviour Help unless otherwise stated. You may not copy, reproduce, or distribute content without permission.
 

2.3 Accuracy of Information

Dog Behaviour Help strives to keep all information accurate and up to date. However, it is not guaranteed that website content is free from errors, and it should not be regarded as a substitute for a behavioural consultation.
 

2.4 Links to Other Websites

Any links to external sites are provided for convenience. Dog Behaviour Help is not responsible for the content or privacy practices of third-party websites.
 

2.5 Use of the Website

You agree not to:

• Use this website for unlawful purposes

• Try to access restricted areas or interfere with site functionality

• Upload harmful or malicious content

2.6 Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

 

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
 

2.7 Booking, Payment & Cancellation

Full booking and cancellation terms will be provided during the booking process and may vary depending on the service (i.e., virtual, in-person, group class, or one-to-one training).
 

2.8 Limitation of Liability

While I provide services to the highest professional standards, Dog Behaviour Help is not liable for:

• Behavioural outcomes influenced by factors outside my control

• Injuries or damages caused by your dog during or after training/behaviour work

• Losses resulting from website downtime or inaccessibility
   

3. Limitations of Behavioural Advice Presented Online

Behavioural advice must always be tailored to the individual dog, environment, and medical needs. Behavioural advice from Dog Behaviour Help is only available after formal consultations. No online content should ever be used as a substitute for a clinical assessment.
 

4. Client Responsibilities

Behaviour Consultation Clients

You must:

• Ensure your dog has seen a veterinary surgeon when required

• Provide accurate behavioural and medical information

• Follow safety instructions and management recommendations
   

Training Clients

You must:

• Ensure your dog is physically fit to participate

• Follow instructions during classes or one-to-one sessions

• Maintain safety for yourself, your dog, and others
   

5. Liability

To the fullest extent permitted by law:

• Dog Behaviour Help is not liable for damage or loss arising from website use.

• No guarantee is made regarding behavioural outcomes due to external factors including consistency in applying advice given.

• Clients remain responsible for supervising and safely managing their dog.
   

6. Changes to Terms

Dog Behaviour Help may update these terms at any time. Continued use of the website constitutes acceptance of updated terms.
 

7. Governing Law

These Terms and Conditions and any agreement between us shall be governed by and interpreted in accordance with the laws of England and Wales.
 

8. Contact

For Terms & Condition enquiries:
Email: zoe@dogbehaviourhelp.co.uk
Phone:  +447754919924
Website: dogbehaviourhelp.co.uk